Public Information Requests
Freedom of Information – Public Records Requests
What is a Public Record?
Every record that is made or received by a government entity or employee is presumed to be a public record unless a specific statutory exemption permits or requires it to be withheld in whole or in part. Exemptions may be found at Chapter 4, Section 7(26) of the Massachusetts General Laws. For more information, follow this link: http://www.sec.state.ma.us/pre/preinformation.htm
What is a Public Records Request?
A public records request is a request to either inspect, and/or copy, public records. There is no requirement that the request be made in person or in writing, or be in any particular form. The person making the request is not required to identify himself/herself, or to provide information about the reason for the request or how the records will be used. The request must be clear enough to enable the Town to conduct a meaningful search. The Town may ask questions about the request in order to respond to the request fully and in a timely manner. The State acknowledges that access to information is a fundamental and necessary right of every citizen.
Where can I request a Public Record?
To obtain a copy and/or inspect public records maintained by the Town, you may submit your request in anyone of the following ways:
- Town of Braintree Website by completing an on online request form – click here to be redirected to our online site
- Electronic mail by submitting an email request – click here for email address
- Mail by submitting a typed or handwritten request to:
- Facsimile by submitting a fax request – click here for a listing of fax telephone numbers
- In person by submitting a written or oral request to:
Public record requests shall include a reasonable description of the requested record to the records access officer (RAO) so that he or she can identify and locate it promptly. Under the law and to the extent feasible, the RAO shall provide public records to a requester in an electronic format unless the record is not available in an electronic format or the requester does not have the ability to receive or access the records in electronic format.
You are asked to provide the following information to ensure that we process your request as efficiently as possible:
Your name, address, email address and telephone number
A reasonable description of the record(s) sought, containing specific dates and supporting information which will allow the Town to identify and locate the record(s)
Your preference to inspect/review record(s) or to copy the record(s); and
If you do not want your records electronically transmitted to you, the method you would like the records delivered
What happens to my request?
The Records Access Officer must furnish a copy or permit inspection of public records within ten business days as long as:
The request reasonably describes the public record sought;
The public record is within the possession, custody or control of the municipality that the records access officer serves;
The public record is not exempted by statue; and
If applicable, the records access officer receives payment of a reasonable fee
If the Records Access Officer is unable to provide a full response to your request within the ten business days he or she must respond to your request and include the following information:
Confirmation of your request
Identify the correct RAO if the request was submitted to the wrong RAO
Outline what will be withheld, if know
Provide an explanation for the inability to provide the records within the timeframe
When a response is expected
*Responses will be delivered by email if an email has been provided otherwise; the response will be delivered by first-class mail.
Record Access Officers
Town of Braintree
[INSERT APPROPRIATE DEPARTMENT NAME]
One JFK Memorial Drive
Braintree, MA 02184
- Updated Public Records Law: Click Here
- A Guide to Massachusetts Public Records Law: Click Here
- Making a Request for Public Records: Click Here
- Appeal a Denial of Access to Public Records: Click Here
- Electronic Records management Guidelines: Click Here
- Public Record Appeal Status: Click Here
- Public Records Access, 950 CMR 32: Click Here
- Access to Public Records maintained by the Secretary of the Commonwealth: Click Here